I Teach…

You’ve gained clients and you have a full meeting book, but you find that your clients are too on edge to be comfortable and allow themselves to develop. This blog post is all about building a relationship with your client and getting them to open to you. If you can’t connect with your client, you won’t be able to do your job. So when you meet a client and start a meeting, why don’t you try some of these top tips…

Gentle Sounds

Music can help your clients feel relaxed. Try slow, relaxing, gentle music and allow the mood to do its job. If your client is relaxed, you will have them talking about the real issues in no time at all. The right music puts people into a great mood—and that’s your first goal.

Be the Host with the Most

Offer your client a coffee or a soft beverage. Nothing alcoholic. You’ll find that the client will feel more important and will start to work with you. Be a good host to get the most from your clientele!

Be Modern, Be Comfortable

A fan may help relax a client and help to keep them cool and calm. Make sure the room is warm first. The most important thing you can do is keep your client comfortable. If they are too hot, their mind won’t be on the task at hand; same if they’re cold.

Keep the Conversation Going

Chat about your client – the upcoming wedding, the kids, the job. People tend to ease up when the conversation is about them. Make everything about your client.

Reassure

You will do well to reassure your clients that they are doing a great job during the entire coaching session. You want to make sure you are reassuring them as much as possible towards the start when they will be the most nervous.

Fake It ’Til You Make It

If you’re fairly new at coaching and you’re scared of appearing unprofessional—just fake it. The more comfortable you are, the more at ease your clients will be. Never give the impression that you don’t know what you are doing.

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